They finally suggested trying Apple support to see if they could figure it out, so that's my next step for now. Another possible solution they suggested was to update my DNS setting and then restart my computer. They then said because my version is obsolete they can't actually fix it remotely. I downloaded a free software to help me find it and provided it to them. Then they said if I could provide them with the product key # they could verify my purchase and they'd be able to fix the issue remotely.Īgain, they couldn't tell me where to find that number in my Office application files because my version is no longer supported. One possible solution they suggested was to reinstall my MS Office software if I still have the disks. I think it's an incompatibility issue between older Office versions and the new High Sierra OS on Mac - did you recently upgrade to that as I did? I gave up at one point and just decided to subscribe to Office365 but even that isn't working - I get a 'Sorry we're not able to complete your purchase at this time try again later' message over and over again. They say because my version is 'obsolete' (it's 2008) it's longer supported so they can't help me figure this out, all they can do is press me to subscribe to Office365 instead. I've spent the whole day trying to resolve it by chatting with a few different MS help agents and so far no progress. Hi Kristen, I'm having the exact same issue, and it just happened yesterday for me too.
How to fix page numbers in word mac how to#
Click the Attach button to open the Choose a File dialog box. Follow these steps: Choose Tools→Templates and Add‐Ins. Several later versions of Word include the ability for users to create their own formatting templates, allowing them to define a file in which the title, heading, paragraph, and other element designs that are unique from the standard Word templates.
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